easyTithe vs. PayPal
The research is in.
Here are the results for 2020!
The best online giving software for ministry is out there—it just takes comparative research to find it. In order to help, we've compiled a side-by-side overview of how easyTithe and PayPal stack up.
Our mission is to provide accurate information so that you make confident decisions for your church. If you notice any misrepresentations or inaccuracies, please reach out so that we can make the appropriate changes.
On a closer look, you'll notice some striking differences when comparing easyTithe to PayPal.
While PayPal is an established platform that provides secure payment services, easyTithe is the better choice for churches that want to accept online gifts.
easyTithe
Last Updated, July 2020
We make it simple to set up online giving
While PayPal works well for some, it's not built for ministry—it's designed for a vast range of businesses, organizations, and individuals. Because of this, it's more complicated to set-up online giving and accept donations in a manner that reduces admin burden.
With easyTithe, the process is simple and there are noticeably fewer steps to take. Our Success Team is with you every step of the way if you need help or have questions.
We provide multiple ways for ALL generations to give
By offering multiple ways to give, all generations can donate. People can text a gift, give via mobile app, or go to your website's donation page. Giving kiosk, software, and card readers are also available for on-site giving. Our Forms help you accept payments for t-shirts, event registration, and special funds. Plus, givers can store more than one payment method and give to more than 3 funds in one transaction.
Setting up and managing recurring gifts is a breeze with our online giving platform. People choose their preferred giving frequency, amount, and payment method, and they can adjust these at their convenience. With PayPal, recurring giving is a challenge (if you even have time to figure out the steps to set up and manage it). For those that want to make a single donation, it's difficult to get around signing up for a PayPal account.
Our customization inspire a culture of generosity
Branding is essential to creating a sense of familiarity and building trust that leads to a culture of generosity. In fact, people are 7X more likely to give on a branded donation page versus an unbranded one. And donations given on a generic page are 25% less than on branded ones.
With our online giving platform, easily add your church's logo to donation pages, mobile app, and event forms. Seamlessly customize "thank you for giving" receipts, event forms, reports, and much (much) more. Embed our branded giving forms so that givers stay on your church's website rather than being redirected to a third-party site.
PayPal doesn't currently offer branded donation pages. They only provide a giving button that churches place on their website. Once the giver clicks the button, they're redirected to a PayPal page. This can leave donors feeling insecure and wondering if they're in the right place and that feeling of disconnection impacts generosity.
Our user-experience is intuitive and responsive
For some, navigating and accessing features is hard with PayPal. Instead of an intuitive interface, admins find themselves continually searching for workarounds to meet the needs of the church because they can't locate the right features (or they're not available).
We provide an intuitive interface, so navigation makes sense and workflow improves. Our features are specifically tailored for the Church, so it's easy to find the integrations and reports needed to manage online giving effectively.
Reports are quick to view and already graphed for you. You can run hundreds of customized reports from the dashboard based on specific time frames, donors, and more. The fast access to information frees up admin time and helps your church better forecast for the future.
Beyond an intuitive interface and robust reporting, our donation pages are responsive for a clean and user-friendly giving experience on all screens sizes. The smaller the screen size, the clunkier the experience can be with PayPal.
We have dedicated customer support and security solutions
Our Customer Support is committed to real solutions and implementing proven techniques that improve customer satisfaction. Currently, our customer satisfaction score is 97% and our current month-over-month hold times are 1 minute and 20 seconds!
We're proactive when monitoring systems and are a Level 1 Certified PCI Compliant Service Provider. Our dedicated tech team is prepared for peak giving periods and brings extra help in during the busiest times of the year. Any issues that do arise get immediate attention.
Our Success Team focuses on engaging you more fully with our product offerings. And Success Coaches are available for 1:1 sessions to encourage you with your own Ministry Success Plan designed to increase giving.
A final note on easyTithe vs. PayPal
While we tip our hats to the work PayPal has done over the years for accepting online payments, when it comes to growing your ministry, easyTithe is simply more powerful. Customizations, robust features, and ease of use for all-sized churches (and every generation!) make us the preferred online giving platform for over 15,000 churches.
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See a real example of how we can help your church succeed at Online Giving.
We sat down to talk with First Baptist Church of Douglas, Georgia about how easyTithe changed the way they handle contributions.
Learn about First Baptist's Success Story